Find Lost Mobile Phone @ Portal

14 August, 1970


How to Find Lost Mobile Phone at portal | Fill Online Complaint Form to Search Lost Mobile at portal | Track & Block Lost Mobile Phone Calls

We all often go through the pain of losing mobile phones or getting them stolen. So today under this article, we will share with you all of the details of the Central equipment identity register portal i.e. which was launched by the concerned authorities that is our central government recently. In this article, we will share with you all the details of the CEIR authorities. We will also provide a direct link to the application form available through the concerned authorities to fill in the case of lost phone.

CEIR Portal to Search Lost Mobile (

The telecommunication department of India was working for Central Equipment Identity Registration since 2017 and then it has developed a powerful portal through which the lost and the stolen phone can be directly blocked for tracked. It is done by using simple techniques or better known as the IMEI number which is a Unique Identification number of each handset that has been sold in India for very long. So, through the register it will be a great treat for all of the people who have lost their cell phones or their cell phone has been stolen by someone.

Benefits Of Portal To Track Lost Mobile

The main benefit through the implementation of the CEIR Initiative by the government is the blockage of the mobile handset which has been lost or stolen. The tracks of the mobile phone will be kept by the IMEI number which has been designated to the unique mobile handset in India and if you block your mobile number through the central equipment investigation register your stolen mobile handset will not be able to gain any network coverage with any network company in near future.

Details Of Portal

Name Of The Scheme CEIR
Launched by Central Government
Beneficiaries All over India
Objective Track lost phones
Official Website

Documents Required

  • Aadhar card/ driving license/ voter card/ pan card/ other government-approved photo ID proof
  • Invoice of Mobile
  • FIR Copy

About Know Your Mobile (KYM) Portal

The Central Equipment Identity Register (CEIR) offers a Know Your Mobile (KYM) service. Through this service mobile devices can be checked even before buying. You just have to use the IMEI written on the packaging box / mobile bill/invoice. You could even check the IMEI number of your mobile by dialing *#06#. If the status of the mobile is blacklisted, duplicate, or already in use do not buy it. KYM could be used by the following three methods:

Through SMS

  • You have to type KYM < 15 digit IMEI number > from your mobile and send it to 14422. The status of the phone will be on your screen.

Through KYM App

  • You can check the status of your mobile by entering IMEI number in KYM app.

Through Official Web Portal

  • Go to the official website.
  •  scroll down and click on ‘here’ option under web portal.
  • You will be redirected to the new page.
  • Now you have to enter your mobile number.
  • You will receive an OTP
  • Enter that OTP.
  • Then you will be asked to enter the 15 digit IMEI number.
  • Enter the IMEI number.
  • The status of the phone will be on your screen

Know Your Customer App Download

There are two ways to download CEIR know your customer mobile app which is as follows:-

Through Google Play Store or Apple App Store

  • Open Google Play Store or Apple App store on your mobile
  • Go to the search option and type KYM- Know Your Mobile App
  • Now click on the install button the app will be downloaded in the background
  • Open the app and enter the IMEI number.
  • The status of the phone will be on your screen

Through Official Website

  • Go to the official website.
  • Scroll down and click on ‘download the KYM app’ link under KYM app
  • You will be redirected to a new page which will contain a QR code
  • Scan that QR code on your mobile phone
  • The app will be downloaded and installed on your phone
  • Open the app and enter the IMEI number.
  • The status of phone will be on your screen

Procedures To Track Lost Phones

To track the lost phones of the residents of India, the following procedure will be undertaken by the concerned authorities through CEIR:-

  • First, the person will have to make an FIR filled in the name of his or her mobile handset.
  • After successful police verification, the FIR copy will be awarded to the person.
  • Then the person will have to inform DoT via a helpline number 14422
  • The DoT will then blacklist the IMEI number.